WordPress is arguably the most popular blogging platform on the planet. As pervasive as it is, however, it also comes with a level of complexity that can stymie all but the most savvy blog technicians...read more

This past week, the world’s brightest business and technical visionaries gathered in Las Vegas at PegaWorld, hosted by Pegasystems. Our own leading Renegade, Drew Neisser, was in attendance and met up with Pegasystems’ Vice President...read more

Social influencer marketing is crucial to any business strategy. Without a strong network of connections, advertisers will inevitably fall short of reaching and understanding their target audiences. On the other hand, reaching out to social...read more

By now, we all know that customers expect quality service on social media. However, you might be surprised to learn that men and women approach their online complaints differently. A study by digital commerce agency Corra...read more