Month: December 2007

Todd Earwood and I were discussing the impressive influx of new followers we both received yesterday in the aftershock of Jeremiah Owyang’s Twitter Conversations explosion yesterday. Jeremiah asked folks interested in more connection and conversation...read more

Travel social networking sites are generally pretty useful. If you’re looking for user-generated reviews, recommendations or even cautions, any number of websites will fit the bill. 43Places.com is rather simple, but informative. IgoUgo.com, TripAdvisor.com and...read more

Sunday, a pollster called my house to do a consumer experience survey for my bank. But it wasn’t just the bank, it was my bank … the branch I use. Intrigued at the mention of...read more

My apologies for mum being the word on the Beam Baja Twitter Tracker project from last month. The project, which sent me to the Baja 1000 with Robby Gordon and his Monster Energy Trophy Truck...read more

Two general topics grabbed me this week. One was the recent ballyhoo surrounding this notion that customer service is the new marketing. No fewer than most of my favorite public relations minds all wrote about...read more

In the time I’ve spent playing in the social media space and in an official capacity advising folks on how to behave here, those unfamiliar with the surroundings have a tendency to think social media...read more