Conversation Report

For every Instagram, there are dozens and dozens of similar photo-sharing apps that don’t quite make the cut. This is the story of social media, because when one app prospers, many others try to emulate...read more

Social media is public, and even with the most stringent of privacy controls, you have to assume that there’s no such thing as privacy when posting on social networks. The rights of users have become...read more

As the internet continues to democratize opinion through reviews posted on sites like Amazon, Facebook, and Google, customers are finding more and more ways to voice their grievances online. At the same time, platforms like...read more

These days, finding the inspiration to go out and work on dreams is something that many people take very seriously; after all, without motivation, passion is sometimes impossible. Our world today has a powerful tool...read more

Jason Falls compares and contrasts conversational market research with traditional, syndicated research. The Conversation Report on restaurants is due out in October.

Social Media Explorer launches The Conversation Report: What Consumers Are Saying About Banking, its first conversational market research report.