Mary Smith 
Headlines Team 
Chris Turn 
News Edition What Is Our Advocacy Threshold?
Chatting with Chris Baggott is always enlightening. He not only co-founded Exact Target, one of...
Jason Falls How To Know If Your Business Is Social
Sitting beside Janice on a flight is a fascinating experience. She’s naturally social and refuses...
More Proof The Echo Chamber And Reality Aren’t Related
New research released today by Edison Research and Arbitron tracking three years of data and...
Waxing Poetic On Email Marketing
Image by Ross Mayfield via Flickr I probably don’t talk enough about the power and...
Why You Shouldn’t Trust Automated Sentiment Scoring
Automated sentiment scoring has evolved as the feature du jour of the social media monitoring...
We’ve Only Just Begun
You can believe all the Forrester reports and eMarketer statistics you want, but the truth...
A Corporate Blogging Tool Worth Blogging About
If you are a regular reader here at Social Media Explorer, you know that I’m...
Four Search Engines Marketers Should Know About
You’ve heard of search engine optimization on sites like Google, Bing, and now even Twitter;...
Monica O'Brien Social Media Events Worth Attending
A question I’m asked routinely is, “What are the best conferences and events to go...
Are You Retaining Your Customers?
My personal interactions with brands are normally the types of things I would share on...
An SEO Experiment: Targeting One Keyword
The more I learn about search engine optimization, the more I want to experiment and...
The Problem With Conversational Marketing
Social media marketing essentially evolved from The Cluetrain Manifesto assertion that markets are conversations. The...