Have you ever managed a remote team before? There are plenty of tech managers who have never had to do this before the global pandemic. No matter if it’s controlling your own in-house team or cooperating with software development company – this article will give you some practical tips regarding successful remote management. So if you’re considering IT outsourcing, read on.
Specify your expectations
At the very beginning, it’s important to set clear cooperation vision. Things can change on the go but with a specified plan you can avoid lots of problems. As well as having specified plans you will also want to have details on the contracts specified too. A contract management software, where important details can be used for this purpose and you can iron out the important details when it comes to expectations and requirements. This too will help prevent any problems.
Transparent and honest communication
Nothing kills good cooperation with software development companies than lack of transparency. If there’s a problem, you’re concerned by or don’t fully understand a certain issue – contact responsible managers (could be a Product Owner, Project Manager or any other person designated for the “emergency” contact). If the things are left unsaid – problems won’t be resolved. Nobody is a psychic to know what’s going on inside your head. By speaking to your developers regularly and honestly will make the cooperation healthier too!
Set mandatory meetings
Speaking of regular conversations with your developers… Since it’s virtually impossible to meet face-to-face, you can find other means of communications. The point is – you can’t neglect either regular sprints nor casual conversations.
Use communication tools
This is an extension of the aforementioned point – you can’t do anything personally, so it’s time to rely on tools. There’s so many, that you will surely find something that suits your need. No matter if it’s Slack, Zoom, Skype, Google Hangouts – choose whatever is acceptable by both your company and your software developers. It’s a good idea to ask them about security measures too.
Focus on trust and results
You’ve picked your software development company for a reason – probably because they are really good at their job and have already delivered countless successful solutions. Remember that next time you’ll want to micromanage every little issue. Trust your team and id doubt – ask questions. If there’s no trust, there are no results. And all you want is a brilliant product that will satisfy your clients. Believe it or not, your vendor wants that too (if not more). Their reputation depends on the success of your product so you’re on the same boat here. If the results are satisfactory, there’s no need to panic.
Last but not least – how do you check whether the project is moving forward and what has been done so far? There’s a variety of tools that will make most of the job for you. You’ve got a Swiss-army-knifeish Atlassian’s Jira that has it all-controlling time, ticketing system, the possibility of writing user stories, collaborative boards, plans, schedules, comment section, contract management, a tracking system and much, much more. Your software development company probably uses it anyway, so ask for a quick introduction if it’s your first time with that kind of solution.