Flavio is the VP of Customer Support at DigiCert, Inc. He's a featured blogger, customer service presenter and customer loyalty fanatic. Flavio blogs abodut the leveraging social media and technology for customer service, managing service teams, and customer loyalty at Win the Customer!
Market research data is an integral part of a successful brand. It is essential that you have a good knowledge of the industry and can assess what is happening around you. Without this, you are...read more
The age of digital technology has seen an explosion in not just the number of users online but also in the number of content creators. Statistics show that over four million blog posts are published...read more
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