Chris Turn 
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Full Editorial Finding Your Brand Voice
Oscar winner Colin Firth could be the perfect person to ask about finding his voice...
Stephanie Schwab Why Groupon May Not Make Strategic Sense for Your Business
Recent valuation reports continue to highlight the success Groupon’s business model. It’s hard to argue...
Mark Smiciklas Linqia Offers Paid Placement Of Social Content
Community managers want to monetize what they’re doing. Brands want to reach niche communities with...
Jason Falls What Chrysler Did Wrong: Remembering the Human Side of Social
Editor’s Note: The following is a guest post by Megan Hannay, the Social Media Director...
Social Media Events
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Social Media Training
Exploring Social Media Business Summit Hits Toledo May 18
Most of you know I’ve launched Exploring Social Media, a learning community for those needing...
What Can You Expect From Your Corporate Blog?
The first rule of measurement is know your objectives so you know what to measure....
Ilana Rabinowitz Is there profit in a kinder, gentler business?
Big business is where it’s at, right? The Industrial Revolution paved the way for us...
Heather Rast Is Facebook for Business Overrated
This may not be a popular position, or even a right one, but our experience with...
Eric Brown What’s Your Social Media Average Response Time?
If you hold true the notion that being responsive to online customer questions, complaints and...
Blog Commenting as a Powerful Marketing Strategy
Editor’s Note: This is a guest post by David Murton. See more details on him...
25 Ways to Honor Your Customers
Many businesses often overlook the day-to-day things they can integrate into their interactions, communications and...
Adam Helweh
Blogging is Good — In Moderation
Spammers are getting better at mimicking the personality of genuine comments. You're better off spending the time cultivating your community…