How Rideshare Companies Used Social Media to Bring in New Clients - Social Media Explorer
How Rideshare Companies Used Social Media to Bring in New Clients
How Rideshare Companies Used Social Media to Bring in New Clients

Rideshare companies have done the unthinkable and changed the taxi industry forever. Once dominated by private companies, we now see many independent contractors working for themselves as Uber and Lyft drivers.

It’s a great way to make full- or part-time income, but it does require commitment.

These companies did a lot of little things right to become the success stories that they are today. One aspect of their marketing has and continues to be social media marketing. These companies have used social media to their advantage.

And there’s a lot to learn from the strategies that they employ:

Referral Codes Have Promoted Growth and Losses

Uber’s referral program is huge, and the program has allowed many passengers to receive a free ride with Uber. The free ride has a cap, but it is still a loss for the company. Smaller businesses that are not as well-funded have the option to offer a discount rather than something for free.

Through personalized referral codes, the company has been able to use their drivers as a walking advertisement for Uber.

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Drivers share referral codes and information with their friends and family. Uber benefits from the new customers, the driver makes money and the company grows as a result. Drivers can also refer other drivers and earn extra incentives as a result.

Social Media Influencer Strategy

Want to jumpstart your social media campaign immediately? Bring celebrities on board. This is a lot easier than you think, but it does require reaching out to influencers. Now, influencers exist in every niche. Even if they’re not Michael Jordan or Shaq, they still have an audience that your company needs to find success.

Lyft drivers can see this in action with the company’s “Undercover Lyft” series. The company has rides on YouTube with some of the biggest celebrities in the world, from Demi Lovato to Chance the Rapper and Odell Beckham Jr.

But this can also be done by bringing influencers in on your marketing campaign.

Influencers can be anyone from models to YouTube personalities or even popular bloggers in your niche. Reach out to these influencers, and even see if they’ll be on board for a sponsored post.

Share the Love on Social Media Accounts

Lyft does a great job with storytelling on their Instagram account. The company’s social media account has stories from people all over the world. The concept is perfect because it gives followers a bigger platform to promote on.

If done properly, this can result in a viral campaign.

Choose the right person to feature, and they will share the post with friends and family. The person will also share the post on their social media account because it’s rather exciting to be promoted on a major social media account like Lyft’s account.

Time and effort will lead to success with social media marketing.

All you need is that one post to pick up traction to become a viral hit. Continue with your social media strategy and you’re bound to find success.

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About the Author

David van der Ende is a full-time blogger and part-time graphic design enthusiast. He loves to write about a broad range of topics, but his professional background in both legal and finance drives him to write on these two subjects most frequently.

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