7 Things Your Community Manager Needs Right Now
One of our clients onboarded a new community manager for the re-launch of social for...
community management
Tracey Parsons Salvaging Your Sanity as a Community Manager
The traits that make you a good community manager (empathy, an ability to connect genuinely with people online) are the…
Kat French SoLoMo Show Ep 36: Building Your Community Before You Need It
The SoLoMo Show is a weekly podcast hosted by Adam Helweh and Cory OBrien. Each week...
Adam Helweh At Any Age, Social Media Management Means Taking Responsibility
I’m happy to be back at Social Media Explorer, sharing insights gleaned from my experience...
Inside A Social Media Command Center
Last month I paid a visit to Dreamforce, the user conference for Salesforce.com, in San...
Jason Falls What Mixx.com’s Sale Can Teach Us About Community
Mixx.com has been acquired by UberMedia. The new Mixx.com launches sometime this month according to...
Community Managers: Whose Best Interests Do You Serve?
The “Wild West” of social media is upon us. Brands are staking their ground in...
Jordan Cooper Is Social Media a Requirement for Community Managers?
I recently jumped in on a Twitter discussion between a few folks who were at odds about defining...
Will Your Company Introduce Your Baristas?
In the past two weeks, I’ve been asked a version of the same question about...
ReadWriteWeb’s Guide To Online Community Management A Must Have For Businesses
ReadWriteWeb published its first premium product today in the form of a combination white paper/E-book...
Patrick O’Keefe Offers Community Management Expertise On SME-TV
With companies and brands clamoring around the buzzword of “community” recently, it only makes sense...
So You Want To Run An Online Forum?
It’s a fair point to say the online tool most responsible for the advent of...