When a team is doing its best to stay afloat and positive, sometimes a negative incident can make that very quickly disappear. When a person is doing their best to be a reliable team member it’s simple to say that maintaining healthy relationships with everyone is very important. Ken Kurson has had to work in many teams during his careers so he knows that being on the same page as everyone is critical.
If something were to happen with a team member and people were to not agree with the situation, it could cause a divide. That is why speaking with each member and understanding the situation at hand is very critical. In order to get to the bottom of a scenario or problem, people have to be willing to be active listeners.As the situation calms down, apologizing is the next course of action. No one can infer or tell a person what their emotions were or are. Hurting someone, even in an accident, still deserves an apology. Ken Kurson teaches these customs in his family as well as it incorporates it in his corporate life.