I Just Want The Widget I Ordered, Please
How would you handle this communication from a disgruntled customer? (Note: for full effect, replace...
Social Media Marketing
Mark Dykeman The Rise Of The Corporate Content Miner
The Center for Marketing Research at UMass Dartmouth recently came out with a study entitled The...
Tom Webster What Would Happen if You Took a Break from Social Media?
Every once in a while we have the opportunity to read or view something that...
Mark Smiciklas APCO-HuffPo Measurement Tool Scores Perception, Not Success
There’s a new company ranking out from a SocialEQ tool from APCO Worldwide and Huffington...
Jason Falls The Solution To Your Content Marketing Problems
In September, I put together a one-day summit on content marketing for the Social Media...
Brand Haiku: Falls Breaks The Rules
Today, I’m participating in a little meme called “Brand Haiku.” It was Aaron Strout‘s idea,...
When It’s Smart To Be Stupid In Social Media
The professional lives under a terrible curse: they can never look stupid. Stupid is a...
Altimeter Offers Social Media Championing Research With Strategist Report
Jeremiah Owyang of the Altimeter Group released a report today called, “Career Path of the...
Geolocation done right
The future of location-based apps is in getting you there, not bragging where you've been.
Ike Pigott Is Content Marketing The New Advertising?
As a business owner who was typically on the buying end of advertising and marketing,...
Eric Brown Twitter Strategy, Foursquare T-Shirts Now Available!
Many of you fine folks were fired up about my recent post in which I...
Sweaty Armpits and Social Media Authenticity
We’ve all had it happen before. Maybe on the way to a job interview, on...
Blake Cohen