The State And Future Of Social Media Management Solutions
The social media management solutions landscape is vast and fractured. Altimeter Group identifies over 150...
Social Media Monitoring
Jason Falls Sysomos Beats Monitoring Platforms To The Punch On Google+
Sysomos announced this morning that it now integrates Google+ into its platform, becoming the first...
Inside A Social Media Command Center
Last month I paid a visit to Dreamforce, the user conference for Salesforce.com, in San...
How To Approach Different Cultures With Social Media Marketing
Editor’s Note: This is a guest post by Christian Arno, founder of the professional translation...
Do Social Media Monitoring Services Leave Brands Blind?
Valuevine released a study today that indicates keyword based social media monitoring platforms may leave...
2011 Trending Topic: Social Media ROI
Did you get a larger social media budget for 2011? Are you being pressured to...
Nichole Kelly Customer Service Goes Social With Groubal
There’s little question customer satisfaction and loyalty are inextricably intertwined. In our value-conscious, post-recession world,...
Heather Rast Social Media Monitoring Made Simple
If you’ve been monitoring social media for mentions of … social media monitoring, you’ll likely...
Blake Cohen Can Content Scale Using Automation?
StatSheet serves up automated reports of sporting events written, in standard journalistic prose, completely by...
Sysomos Offers Facebook Page Monitoring Solution
Sysomos unveiled a new add-on to its social media monitoring platform, this one a feature...
Social Media Monitoring and the “Likely Voter” Model
This is not a political post, but as I write this, I am on a...
Tom Webster Will Social Media Make You Ignore Your Customers?
Editor’s Note: The following is a guest post from Ilana Rabinowitz, Vice-President of Marketing for...