HP Empowers Social Care in Customer-Manned Forums
They may not be talked about much, but forums are a driving force in true...
Social Media Marketing
Nichole Kelly Will Social Media As We Know It Be Enough?
I had the misfortune of being home sick last week and watched daytime T.V. for...
Ilana Rabinowitz Social Media is as Worthless as the Telephone
Welcome one and all to the world premiere of the Theater of the Absurd, the...
Barry Feldman Where to Put That Extra Dough in Your Marketing Budget
Recently I was asked by a small business owner a question I’ve heard all too...
Jason Spooner Social Media’s Dirty Little Secrets
It’s fluff. When most companies think about social media they think of going “viral”, building...
The Ultimate Status Check For Social Media Monitoring
Real-time reactive marketing works for one Louisville restaurant. What happened to all the others?
Jason Falls Coke’s sugar-coated ‘commitment’
Sometimes I’m ashamed to be a marketer. Most days, I believe in what I do and...
Doug Kessler When Small Businesses Shouldn’t Do Social Media
I talk to a lot of owners of small companies and I get asked all...
Stephanie Schwab How Net Promoter Can Revolutionize Your Digital Marketing
Net Promoter is a simple methodology of asking prospects or customers how likely they are...
Some Solutions to Social Media Hijacking
The recent hacking of two major brand accounts (Burger King and Jeep) should have prompted...
Ike Pigott Businesses Have Something to Learn from Internet Marketers
For some of us the words “online marketer” makes us want to throw up in...
Only You Can Prevent Social Media Fires
It’s not every week that we have the opportunity to watch two separate social media...